Shipping policy

SHIPPING POLICY

Thank you for shopping with Cortech! All orders are processed within 2–5 business days (excluding weekends and holidays) after payment confirmation. Once your order has been dispatched, you will receive an email with tracking details, which may take 24–48 hours to update. Domestic shipping typically takes 3–8 business days, while international shipping takes 10–14 business days depending on location. Please note that these are estimated delivery times and may vary due to courier delays, customs clearance, or other unforeseen circumstances. Shipping costs are calculated and displayed at checkout.

Cortech is not responsible for customs duties, import taxes, or additional fees applied to your order, as these are the responsibility of the customer. We are also not liable for lost or delayed shipments beyond our control, or for orders shipped to incorrect addresses provided at checkout. If your package is delayed or lost, please contact us at bcullmam@gmail.com. and we will work with the courier to resolve the issue. For any shipping inquiries, you can always reach us through the same email.